Below you’ll find some of our most frequently asked questions about the benefits of virgin coconut oil for dogs and the use of the CocoMutts website. You may also be able to find the answer you’re looking for in our “about coconut oil” section. Use the menu above to learn more about some of the benefits of virgin coconut oil for dogs when used as a supplement and also as a topical treatment.
How can I contact CocoMutts?
How long will my delivery take?
We send all orders as soon as we possibly can. Most orders are packed and shipped within 24 hours of the order being received. We use Hermes to deliver most orders and the standard delivery time is between 3-5 days after dispatch. We’ll send a confirmation email to let you know when your order has been dispatched.
How do you process my payment?
We currently use the worlds largest payment provider, Paypal, to process all of our online payments. This means that you can buy with confidence that your payment details are safe and secure. All payments are made on PayPal’s secure servers and CocoMutts does not collect, store or even see your payment details at any time. Every payment made via PayPal is protected by the PayPal guarantee, more details of this can be found on the PayPal website. PayPal accept most major credit and debit cards and no PayPal account is required to shop with us.
Can I use CocoMutts for cats?
Absolutely. CocoMutts can be fed and used topically on cats, not just dogs. As cats are generally considerably smaller than most dogs they can be more sensitive to the amount eaten, so it’s important that you feed the correct amount.
How much does delivery cost?
CocoMutts currently offer FREE DELIVERY on all orders regardless of the number of items ordered and the value of the order. This will be reviewed periodically and may change in the future.
Can CocoMutts be used by humans?
CocoMutts is 100% human food grade oil in food grade packaging and is fully HACCP Certified, meaning it is completely safe for human consumption. Once purchased, a good level of hygiene should be maintained, ie: Not putting a spoon that the dog might have licked back into the jar.
It’s also great for human skin and hair, so you don’t have to use it all on the dog!
Can I cook my dog’s food using CocoMutts oil?
Yes you can. If you cook home made food for your dogs then coconut oil is the perfect oil to use. It’s much healthier than using any other fat and it’s a great way to introduce the benefits of coconut oil to your dogs diet.
Whats the difference between CocoMutts and cheaper supermarket coconut oils?
The difference is very simple, CocoMutts is 100% pure and natural and is produced from freshly picked coconuts. Cheaper coconut oils are often made from dried coconuts and are usually heat and/or chemically treated. This treatment significantly reduces the quality of the oil, reduces the amount of goodness the oil contains and also removes the flavour which makes it much less appealing for your dogs to eat.
How is CocoMutts oil made?
CocoMutts coconut oil is produced from the flesh of fresh coconuts. Fresh coconuts are picked and then squeezed using a press to extract the oil. This oil is then filtered to ensure a finished product that is 100% natural and pure. At no time is the oil heated or treated in any way, and nothing is ever added or taken away.
Is it true that coconut oil can help to heal wounds/bites and skin problems?
It is true! Coconut oil has natural antibacterial, antiviral and antifungal properties. When applied directly to wounds, stings, bites, hot spots or skin irritations, CocoMutts can help the healing process and keep the area free from bacteria, helping to prevent infection.
Does CocoMutts work as a de-wormer and/or flea treatment?
Coconut oil can help with preventing parasite infestations such as worms and fleas. Your dog will love CocoMutts but thankfully fleas do not. Virgin coconut oil has been known to remove fleas within minutes when applied directly to the coat & skin. (the house should also be treated at the same time to prevent re-infestation). Regular application will not only keep fleas away but will keep your dogs coat healthy, shiny and smelling great.
Can i give CocoMutts to any breed of dog?
Absolutely! CocoMutts is great for any dog, of any breed and any size. Just adjust the amount to suit your dog.
How much CocoMutts should i feed?
CocoMutts recommends feeding upto 1 teaspoon of oil per day for every 10kg of the dog’s body weight. For example: if your dog is 20kg, then you can feed 2 teaspoons per day. For larger dogs we recommend feeding 1 teaspoon at a time several times a day.
It’s important that you gradually build up to the required amount slowly over several days. We suggest starting with 1 quarter of the recommended amount per day. If you notice slightly oily stools just reduce the amount slightly and build up the amount at a slower pace. All dog’s react differently to new introductions in their diet and you need to find the right balance for your dog.
If you can’t find an answer to your question here, please feel free to send us a message.