We aim to ship all online orders as soon as possible once the order is received. An email will be sent to inform you when the order has been dispatched. Most orders are sent via a tracked courier service and should be delivered within 5 working days. If your order has not been received within 5 working days, please email us on firstname.lastname@example.org and we will investigate this further for you. We do hold tracking information for every order, however we do not monitor all deliveries.
CocoMutts currently offers free standard delivery on all orders regardless of value, however, this is an introductory offer and may be subject to change. Please allow upto 5 working days for free standard delivery. Expedited delivery will be available soon as a chargeable option.